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    How to make a complaint

    We always hope that Leafield JD Limited offers and delivers the service that you would expect, however we understand that we may not always get things right. Please be rest-assured that any complaint that is made is acted upon and we look at how we can do things differently in the future.

    If you do need to complain about any aspect of our service, please contact us:

    Jill Dewick, Case Manager / Managing Director

    Your complaint will be acknowledged within 24 hours and following investigation, you will receive a written response within 28 days.

    Alternatively, you can also discuss complaints with:

    • Your Solicitor or Deputy.
    • Your Social Worker.
    • Care Quality Commission –